Italian Speaking Customer Success Representative

Nomadify; Coimbra; On-site; EUR 10,881 - 13,392; Full time

Benefits offered by this job

Paid training

Relocation package

Dynamic work environment

Job summary

Nomadify is seeking Italian-speaking Customer Service Advisors for their team in Coimbra, Portugal. This position welcomes those eager to provide excellent support via phone, email, or live chat. You will help manage inquiries while delivering friendly and professional service.

No prior experience is required, and the role is ideal for motivated individuals fluent in Italian and with good English skills. The company offers a structured onboarding process and relocation support, fostering a young and dynamic work environment.

Qualifications

• Must be an EU citizen or hold a valid work permit for Portugal.
• Motivated, reliable, and eager to learn.
• Open to a multicultural work environment.

Responsibilities

• Manage customer inquiries via phone, email, or live chat.
• Provide clear, friendly, and professional support.
• Deliver accurate, solution-oriented information.
• Document customer interactions in the system.
• Collaborate with international teams as needed.

Skills

Fluent in Italian (C1/native)

English (B1 or higher)

Customer orientation

Strong communication skills

Job description

Location: Portugal

For an international company based in Portugal, we are looking for Italian‑speaking Customer Service Advisors.

Key Responsibilities

• Manage customer inquiries via phone, e-mail, or live chat.
• Provide clear, friendly, and professional support.
• Deliver accurate, solution‑oriented information.
• Record and document customer interactions in the system.
• Maintain quality and service standards.
• Collaborate with international teams when necessary.

No Prior Customer Service Experience Is Required.

This position is for you if you

• Speak Italian at a minimum C1 level or native (fluent/bilingual).
• Have an English level of B1 or higher.
• Are ready to live and work in Portugal.
• Are motivated, reliable, and eager to learn.
• Are open to a multicultural work environment.
• Are an EU citizen or hold a valid work permit for Portugal.

What we offer

• Salary: 975 € - 1200 € gross per month.
• Paid training and a structured onboarding process.
• A multicultural, young, and dynamic work environment.
• International professional experience within a global company.
• Valuable communication and business skills to boost your future career.
• Relocation Support: We offer a relocation package to assist you with your move. Full details regarding the process and benefits will be discussed during your interview.

Apply now and launch your international career in Portugal!