Contact Center Associate - Italian Speaking

Nomadify; Setúbal; Presencial; EUR 10 881 - 13 392; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary range: 975–1200 EUR gross per月

Paid training

Relocation support

Multicultural environment

International experience

Resumo da oferta

Nomadify is seeking Italian-speaking Customer Service Advisors in Portugal to support an international client base. You will handle inquiries by phone, email, or live chat, deliver friendly, accurate, and solution-oriented information, and document interactions in our system.

Candidates should speak Italian at C1 or native level, English at least B1, be an EU citizen or have a valid Portuguese work permit, and be willing to live in Portugal.

Qualificações

• Italian language proficiency at C1 or native level is required.
• English level of B1 or higher is required.
• EU citizen or valid work permit for Portugal is necessary.
• Be ready to live and work in Portugal.

Responsabilidades

• Manage customer inquiries via phone, e-mail, or live chat.
• Provide clear, friendly, and professional support.
• Deliver accurate, solution-oriented information.
• Record and document customer interactions in the system.
• Maintain quality and service standards.
• Collaborate with international teams when necessary.

Conhecimentos

Italian language

English language

Multicultural adaptability

Communication skills

Descrição da oferta de emprego

Location: Portugal

For an international company based in Portugal, we are looking for Italian-speaking Customer Service Advisors.

Key Responsibilities:

• Manage customer inquiries via phone, e-mail, or live chat.
• Provide clear, friendly, and professional support.
• Deliver accurate, solution-oriented information.
• Record and document customer interactions in the system.
• Maintain quality and service standards.
• Collaborate with international teams when necessary.

This position is for you if you:

• Speak Italian at a minimum C1 level or native (fluent/bilingual).
• Have an English level of B1 or higher.
• Are ready to live and work in Portugal.
• Are motivated, reliable, and eager to learn.
• Are open to a multicultural work environment.
• Are an EU citizen or hold a valid work permit for Portugal.

What we offer:

• Salary: 975 € - 1200 € gross per month.
• Paid training and a structured onboarding process.
• A multicultural, young, and dynamic work environment.
• International professional experience within a global company.
• Valuable communication and business skills to boost your future career.
• Relocation Support: We offer a relocation package to assist you with your move. Full details regarding the process and benefits will be discussed during your interview.