Customer Service Representative-Italian Speaking

Nomadify; Porto; On-site; EUR 10,881 - 13,392; Full time

Benefits offered by this job

Paid training

Relocation support

Multicultural work environment

Job summary

Nomadify is seeking a Customer Service Representative fluent in Italian to manage customer inquiries and provide support in Portugal. This position offers the chance to develop valuable communication skills within a multicultural environment.

Applicants should ideally have Italian at a C1 level and English at a B1 level or higher. The role includes comprehensive training and relocation assistance to help you start your international career.

Qualifications

• Fluent in Italian at a minimum C1 level or native.
• English proficiency of B1 or higher.
• Motivated, reliable, and eager to learn.

Responsibilities

• Manage customer inquiries via phone, e-mail, or live chat.
• Provide clear and professional support.
• Deliver accurate and solution-oriented information.

Skills

Italian language (C1 level)

English language (B1 level)

Customer service skills

Job description

Customer Service Representative – Italian Speaking

Location: Portugal

For an international company based in Portugal, we are looking for Italian-speaking Customer Service Advisors.

Key Responsibilities:

• Manage customer inquiries via phone, e-mail, or live chat.
• Provide clear, friendly, and professional support.
• Deliver accurate, solution-oriented information.
• Record and document customer interactions in the system.
• Maintain quality and service standards.
• Collaborate with international teams when necessary.

No prior customer service experience is required.

This position is for you if you:

• Speak Italian at a minimum C1 level or native (fluent/bilingual).
• Have an English level of B1 or higher.
• Are ready to live and work in Portugal.
• Are motivated, reliable, and eager to learn.
• Are open to a multicultural work environment.
• Are an EU citizen or hold a valid work permit for Portugal.

What we offer:

• Salary: 975 € - 1200 € gross per month.
• Paid training and a structured onboarding process.
• A multicultural, young, and dynamic work environment.
• International professional experience within a global company.
• Valuable communication and business skills to boost your future career.
• Relocation Support: We offer a relocation package to assist you with your move. Full details regarding the process and benefits will be discussed during your interview.

Apply now and launch your international career in Portugal!