Irish-Speaking Customer Support – Lisbon, Relocation

Cross Border Talents; Lisboa; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Paid training

Career progression

Modern offices in Lisbon

Inclusive culture

Job summary

Cross Border Talents in Lisbon is seeking an Irish-speaking Customer Experience Specialist to join our digital banking project. You will handle inbound queries via chat, phone and email, assist with accounts, payments and app support, and deliver empathetic, high-quality service while upholding compliance.

Relocation support is provided. The role offers modern offices in Lisbon and a competitive salary with performance bonuses.

Qualifications

• C1/C2 English required; 12 months experience in customer service or banking in Ireland.

Responsibilities

• Handle inbound queries (chat, phone, email).
• Assist with accounts, payments, and app support.
• Deliver professional, empathetic, high-quality service.
• Contribute to customer satisfaction & compliance standards.

Skills

C1/C2 English

Customer service experience

Job description

Cross Border Talents in Lisbon is seeking an Irish-speaking Customer Experience Specialist to join our digital banking project. You will handle inbound queries via chat, phone and email, assist with accounts, payments and app support, and deliver empathetic, high-quality service while upholding compliance.

Relocation support is provided. The role offers modern offices in Lisbon and a competitive salary with performance bonuses.