Global Customer Support Specialist - German (Remote/Hybrid)

Global People Sphere; Lisboa; Hybrid; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Attractive salary package + monthly performance bonuses

Private health insurance from day one

Paid training and continuous learning opportunities

Modern office space with optional hybrid or remote work arrangements

Job summary

A leading customer service organization in Lisbon is seeking a Customer Support Specialist to support customers via phone, email, and live chat. The ideal candidate will be fluent in German and confident in English, possess strong communication skills, and have a team-oriented mindset. This role offers an attractive salary package, private health insurance, and opportunities for hybrid or remote work. Join us and thrive in a vibrant workplace while making a global impact.

Responsibilities

• Support customers via phone, email, and live chat.
• Identify and resolve questions about products or services.
• Deliver warm, friendly, and professional assistance every day.
• Collaborate with internal teams to continuously improve processes.
• Become a brand ambassador for global companies.

Skills

German fluency (C2 or fluent level)

Confident English (B2 or higher)

Strong communication skills

Problem-solving ability

Team-oriented mindset

Job description

A leading customer service organization in Lisbon is seeking a Customer Support Specialist to support customers via phone, email, and live chat. The ideal candidate will be fluent in German and confident in English, possess strong communication skills, and have a team-oriented mindset. This role offers an attractive salary package, private health insurance, and opportunities for hybrid or remote work. Join us and thrive in a vibrant workplace while making a global impact.