German-Speaking Customer Support Pro - Hybrid/Remote Lisbon

Global People Sphere; Lisboa; Hybrid; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Competitive base salary

Monthly performance bonuses

Private health insurance

Fully paid training

Career growth opportunities

Hybrid or remote working options

Inclusive workplace

Job summary

A global customer service company in Lisbon is seeking a German-Speaking Customer Support Specialist. In this role, you will provide assistance to international clients via phone, email, and chat. The ideal candidate will have fluent German skills, English proficiency, and a passion for customer service. This position offers competitive pay, performance bonuses, private health insurance, and flexible working options, all in a dynamic, multicultural environment.

Qualifications

• Fluent or C2 level in German.
• English skills (B2 or higher).
• Currently based in Lisbon.
• Strong communication and problem-solving skills.
• Customer-first mindset and passion for helping others.

Responsibilities

• Assist customers via phone, email, and chat.
• Provide support on product or service questions.
• Collaborate with internal teams to improve processes.
• Ensure positive customer interactions.

Skills

Fluent German (C2)

English (B2 or higher)

Strong communication skills

Active listening

Problem-solving abilities

Job description

A global customer service company in Lisbon is seeking a German-Speaking Customer Support Specialist. In this role, you will provide assistance to international clients via phone, email, and chat. The ideal candidate will have fluent German skills, English proficiency, and a passion for customer service. This position offers competitive pay, performance bonuses, private health insurance, and flexible working options, all in a dynamic, multicultural environment.