German-Speaking Customer Support Pro - Lisbon

speakit; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A customer support company is looking for motivated German-speaking professionals to join their fast-growing international team in Lisbon. The role involves providing support to customers, managing inquiries, and ensuring service quality. Candidates should possess strong communication skills and previous customer support experience is advantageous. This position offers private health insurance, a relocation package, and opportunities for career progression.

Serviços

Private health insurance from day one

Relocation package

Paid training and career development programs

Possibilities of career progression

Qualificações

• Fluent in German and proficient in English.
• Strong communication, analytical, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Enthusiastic team player with attention to detail.
• Previous experience in customer support or back-office operations is a plus.

Responsabilidades

• Provide support and advice to customers regarding products, services, and orders.
• Manage inquiries across multiple communication channels.
• Ensure adherence to company standards while handling sensitive information.
• Collaborate with team members and other departments to resolve issues efficiently.
• Monitor customer interactions to provide feedback for continuous improvement.

Conhecimentos

Fluent in German

Proficient in English

Strong communication skills

Analytical skills

Problem-solving skills

Team player

Descrição da oferta de emprego

A customer support company is looking for motivated German-speaking professionals to join their fast-growing international team in Lisbon. The role involves providing support to customers, managing inquiries, and ensuring service quality. Candidates should possess strong communication skills and previous customer support experience is advantageous. This position offers private health insurance, a relocation package, and opportunities for career progression.