German Customer Specialist — Remote Support & Growth

Cross Border Talents; Portugal; Remote; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Remote work

Job summary

A dynamic talent solutions company in Portugal is seeking a motivated Customer Support Specialist fluent in German. The role involves providing high-quality assistance across various channels while ensuring an excellent customer experience. Ideal candidates will have strong communication skills and a passion for helping others. This position offers competitive compensation, a performance bonus, and remote work flexibility.

Qualifications

• 0-1 year of experience in customer support.
• EU Citizenship or Portuguese Residency Card.
• Eagerness to learn and grow.

Responsibilities

• Deliver prompt, high-quality support via phone, email, chat, and social platforms.
• Assist users with setting up accounts and resolving issues.
• Approach interactions with empathy and professionalism.

Skills

Fluent in German (C2 level)

Strong leadership

Analytical skills

Communication skills

Job description

A dynamic talent solutions company in Portugal is seeking a motivated Customer Support Specialist fluent in German. The role involves providing high-quality assistance across various channels while ensuring an excellent customer experience. Ideal candidates will have strong communication skills and a passion for helping others. This position offers competitive compensation, a performance bonus, and remote work flexibility.