German-Speaking Customer Support Pro — Lisbon On-site

CB Talents SP; Lisboa; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Competitive base salary (paid 14 times per year)

Performance and complexity bonuses

Meal allowance

Private health insurance

International and fast-growing work environment

Job summary

A leading international digital services company is seeking German-speaking Customer Support Specialists to join their team in Lisbon. This full-time, on-site role involves providing high-quality support via phone, email, and chat, helping customers with inquiries, and ensuring satisfaction. Candidates should have C1/C2 level German and B2 English, with previous customer service experience preferred. Competitive salaries, bonuses, and meal allowances are offered in a dynamic multicultural environment.

Qualifications

• Native or C1/C2 level in German required.
• Minimum B2 level in English needed.
• Previous experience in customer service is an advantage.

Responsibilities

• Deliver professional support via phone, email, and chat.
• Assist customers with account-related questions and general inquiries.
• Ensure high-quality service and customer satisfaction.
• Accurately document all interactions in internal systems.

Skills

German (C1/C2)

English (B2)

Customer service experience

Job description

A leading international digital services company is seeking German-speaking Customer Support Specialists to join their team in Lisbon. This full-time, on-site role involves providing high-quality support via phone, email, and chat, helping customers with inquiries, and ensuring satisfaction. Candidates should have C1/C2 level German and B2 English, with previous customer service experience preferred. Competitive salaries, bonuses, and meal allowances are offered in a dynamic multicultural environment.