German-Speaking Support Specialist — Lisbon On-Site Growth

Cbtalents; Cascais; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Meal allowance

Health insurance

Commute support (Uber reimbursement)

Career progression opportunities

Job summary

A leading customer service provider in Lisbon seeks a dedicated German-Speaking Customer Support Specialist. The role focuses on supporting customers via digital platforms and voice channels. Fluency in German is essential, with strong English skills also required. Candidates who are willing to learn are encouraged to apply, as training will be provided. The company values employee growth and offers benefits like transportation support and health insurance.

Qualifications

• Complete fluency in German is a strict requirement.
• Strong working proficiency in English is required.
• No previous customer-facing experience required, only willingness to learn.

Responsibilities

• Act as the primary contact for customers communicating in German.
• Provide comprehensive support across digital and voice channels.
• Document interactions to maintain high customer satisfaction.

Skills

Fluency in German (C1/C2)

Proficiency in English (B2)

Job description

A leading customer service provider in Lisbon seeks a dedicated German-Speaking Customer Support Specialist. The role focuses on supporting customers via digital platforms and voice channels. Fluency in German is essential, with strong English skills also required. Candidates who are willing to learn are encouraged to apply, as training will be provided. The company values employee growth and offers benefits like transportation support and health insurance.