German Customer Support Specialist - Lisbon (Fixed Shifts)

Cross Border Talents; Oeiras; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attractive Salary

Performance Bonus

Meal Allowance

Transportation Support

Resumo da oferta

A customer support solutions company in Lisbon is seeking a German Customer Support Specialist to manage customer inquiries through various channels. The role demands fluent German and is ideal for those with a passion for customer service and a desire to grow in a dynamic environment. Responsibilities include providing exceptional support, resolving account issues, and building client relationships. Competitive salary and performance bonuses are offered, alongside a collaborative work environment.

Qualificações

• 0-1 year experience in customer support.
• EU Citizenship or Portuguese Residency Card.
• Eagerness to learn and grow.

Responsabilidades

• Provide outstanding support through phone, chat, email, and social media.
• Resolve issues related to account setup and technical support.
• Build strong, lasting client relationships through effective communication.

Conhecimentos

Fluent in German (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Descrição da oferta de emprego

A customer support solutions company in Lisbon is seeking a German Customer Support Specialist to manage customer inquiries through various channels. The role demands fluent German and is ideal for those with a passion for customer service and a desire to grow in a dynamic environment. Responsibilities include providing exceptional support, resolving account issues, and building client relationships. Competitive salary and performance bonuses are offered, alongside a collaborative work environment.