German Customer Support Specialist — Remote & Growth

Cross Border Talents; Coimbra; Remote; EUR 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Performance bonuses

Meal allowance

Transportation support

Relocation package

Zusammenfassung

A leading customer support firm in Coimbra, Portugal is searching for a Customer Support representative. This role involves being the first point of contact for clients via phone, email, and live chat, ensuring their needs are met with empathy and professionalism. The ideal candidate is fluent in German and possesses excellent communication skills. Join us for a competitive salary, performance bonuses, and a flexible work-from-home option.

Qualifikationen

• Must have EU Citizenship or Portuguese Residency Card.
• 0-1 year of experience in customer support.

Aufgaben

• Communicate with customers in a friendly and professional manner.
• Manage inquiries across multiple channels.
• Maintain accurate records of interactions.
• Work closely with internal teams for solutions.

Kenntnisse

Fluent in German (C2 level)

Strong leadership

Analytical skills

Communication skills

Eagerness to learn

Jobbeschreibung

A leading customer support firm in Coimbra, Portugal is searching for a Customer Support representative. This role involves being the first point of contact for clients via phone, email, and live chat, ensuring their needs are met with empathy and professionalism. The ideal candidate is fluent in German and possesses excellent communication skills. Join us for a competitive salary, performance bonuses, and a flexible work-from-home option.