German Customer Support Specialist — Remote & Growth

Cross Border Talents; Faro; Remote; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Job summary

A leading customer support provider in Faro, Portugal is seeking a fluent German-speaking Customer Support representative. You will assist clients via phone, email, and chat, ensuring a smooth and positive experience. The role requires strong communication and analytical skills. You can expect a competitive salary, performance bonuses, meal allowance, and support for transportation and relocation, with the flexibility of working remotely. Join a team that values innovation and excellence.

Qualifications

• EU Citizenship or Portuguese Residency Card required.
• 0-1 year of experience in customer support.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Manage inquiries and provide clear solutions.
• Maintain accurate records of interactions.
• Work with internal teams for effective solutions.

Skills

Fluent in German (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Eagerness to learn and grow

Job description

A leading customer support provider in Faro, Portugal is seeking a fluent German-speaking Customer Support representative. You will assist clients via phone, email, and chat, ensuring a smooth and positive experience. The role requires strong communication and analytical skills. You can expect a competitive salary, performance bonuses, meal allowance, and support for transportation and relocation, with the flexibility of working remotely. Join a team that values innovation and excellence.