Global Customer Success & Support Specialist

TeamViewer; Porto; Híbrido; EUR 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company achievement bonus

Company stocks

Regular salary reviews

Public transport friendly offices

Discounts via Corporate Benefits platform

Regular team events

Flexible work time with home office option

Work From Abroad Program

Resumo da oferta

A technology leader in remote connectivity is seeking a Customer Support Specialist to assist customers with technical and accounting issues. The ideal candidate will have a university degree in economics or related fields, be fluent in German and English, and possess strong communication skills. This role offers competitive compensation, flexible working conditions, and various corporate benefits, fostering an inclusive and supportive work environment.

Qualificações

• University degree in the field of economics or related vocational training.
• Fluency in German and English is required, additional languages are beneficial.
• Previous experience in customer service or sales is preferable.

Responsabilidades

• Provide technical and accounting support to existing customers.
• Answer inquiries through email and ticket systems.
• Prepare tailored solutions for prospective customers.
• Conduct online demonstrations of software solutions.
• Collaborate with the Customer Support team for customer satisfaction.

Conhecimentos

Fluency in German

Fluency in English

Strong communication skills

Customer service experience

Formação académica

University degree in economics or relevant vocational education

Ferramentas

Windows®/Mac knowledge

Descrição da oferta de emprego

A technology leader in remote connectivity is seeking a Customer Support Specialist to assist customers with technical and accounting issues. The ideal candidate will have a university degree in economics or related fields, be fluent in German and English, and possess strong communication skills. This role offers competitive compensation, flexible working conditions, and various corporate benefits, fostering an inclusive and supportive work environment.