German Customer Support Specialist — Chat & Email (Global)

Cross Border Talents; Gondomar; Presencial; EUR 30 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Meal Allowance

Collaborative Team

Relocation Assistance

Onsite Work Environment

Resumo da oferta

A leading technology support firm in Portugal is seeking a Customer Support Specialist to assist users exclusively via chat and email. The role requires proficiency in German and English, with a focus on delivering high-quality assistance. Candidates should have at least one year of experience and a desire to grow in the tech support field. This position offers competitive pay and a collaborative team environment with relocation assistance available.

Qualificações

• At least one year of experience in Customer Support or a related role.
• EU citizenship or a Portuguese residency card.
• Desire to learn and advance in the field.

Responsabilidades

• Handle customer inquiries through email and chat only.
• Follow established support procedures to troubleshoot effectively.
• Consistently meet quality and performance targets.

Conhecimentos

Proficiency in German (C2 level)

Proficiency in English (B2 level)

Strong analytical abilities

Leadership abilities

Communication abilities

Descrição da oferta de emprego

A leading technology support firm in Portugal is seeking a Customer Support Specialist to assist users exclusively via chat and email. The role requires proficiency in German and English, with a focus on delivering high-quality assistance. Candidates should have at least one year of experience and a desire to grow in the tech support field. This position offers competitive pay and a collaborative team environment with relocation assistance available.