German Customer Support Specialist — Fully Remote

Cross Border Talents; Porto; Remote; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation support

Health & life insurance

Remote work

Job summary

A dynamic customer support company is looking for a German Customer Support Specialist to join their fully remote team. You will engage with clients through multiple communication channels to enhance customer satisfaction and streamline processes. Ideal candidates should have C2 level German proficiency and a strong desire to develop their skills. Competitive compensation and a flexible work environment are offered.

Qualifications

• 0-1 year experience in customer support.
• Eagerness to learn and grow.

Responsibilities

• Deliver exceptional support through various channels: phone, live chat, email, and social media.
• Assist with account setup, verification, login issues, financial queries, and technical concerns.
• Serve as a trusted advisor, particularly for clients in the sports sector.

Skills

Fluent in German (C2 level)

Strong leadership

Analytical skills

Communication skills

Job description

A dynamic customer support company is looking for a German Customer Support Specialist to join their fully remote team. You will engage with clients through multiple communication channels to enhance customer satisfaction and streamline processes. Ideal candidates should have C2 level German proficiency and a strong desire to develop their skills. Competitive compensation and a flexible work environment are offered.