German Customer Experience Specialist - Fully Remote

Cross Border Talents; Aveiro; Remote; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonus

Meal allowance

Transportation allowance

Job summary

A leading international recruitment agency is looking for a German Customer Experience Specialist to provide exceptional support in a fully remote role. In this position, you will assist clients across various channels, resolve inquiries, and contribute to service improvements. Ideal candidates are fluent in German and have a knack for communication. Join our dynamic team and enjoy competitive compensation including performance bonuses and allowances for meals and transportation.

Qualifications

• 0-1 year experience in customer support.
• Eagerness to learn and grow.

Responsibilities

• Deliver exceptional support via phone, live chat, email, and social media.
• Address issues such as account setup, verification, login, financial matters, and technical challenges.
• Serve as a trusted advisor to customers.

Skills

Fluent in German (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Job description

A leading international recruitment agency is looking for a German Customer Experience Specialist to provide exceptional support in a fully remote role. In this position, you will assist clients across various channels, resolve inquiries, and contribute to service improvements. Ideal candidates are fluent in German and have a knack for communication. Join our dynamic team and enjoy competitive compensation including performance bonuses and allowances for meals and transportation.