Remote German Customer Care Pro | Growth & Benefits

Cross Border Talents; Porto; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation support

Health & Life Insurance

Remote work flexibility

Job summary

A leading customer support company in Porto is seeking a Customer Support Specialist to provide exceptional service remotely. This role involves interacting with clients via phone, chat, and email to address various concerns. Ideal candidates will be fluent in German and have a passion for customer satisfaction. The position offers competitive compensation, performance bonuses, and meal allowances.

Qualifications

• 0-1 year experience in customer support.
• EU Citizenship or Portuguese Residency Card.
• Eagerness to learn and grow.

Responsibilities

• Deliver exceptional support through various channels.
• Assist with account setup, verification, and technical concerns.
• Serve as a trusted advisor for clients in the sports sector.

Skills

Fluent in German (C2 level)

Strong leadership and analytical skills

Excellent communication skills

Job description

A leading customer support company in Porto is seeking a Customer Support Specialist to provide exceptional service remotely. This role involves interacting with clients via phone, chat, and email to address various concerns. Ideal candidates will be fluent in German and have a passion for customer satisfaction. The position offers competitive compensation, performance bonuses, and meal allowances.