German-Speaking Remote Customer Advisor

Eco Plus Solutions AB; Braga; Teletrabalho; EUR 15 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hardware kit provided

Daily meal allowance

Remote work environment

Career development

Resumo da oferta

Eco Plus Solutions AB, a pan-European healthcare support company, seeks a German-speaking Customer Advisor to serve patients and healthcare partners from a home-based role in Portugal. You will combine empathy with technical troubleshooting to ensure seamless device and service experiences.

This full-time position offers a fixed gross monthly base of EUR 1,100 paid 14 times a year, a daily meal allowance, a complete remote work kit, and ongoing training within an international team.

Qualificações

• Fluency in German (C1 or native level)
• Professional working proficiency in English (B2)
• Residency and legal presence in Portugal

Responsabilidades

• Deliver precise, professional guidance to clients navigating therapeutic devices, supplies, and digital healthcare applications.
• Diagnose technical problems and perform structured troubleshooting for medical hardware.
• Adhere to patient privacy mandates and internal KPIs for regulatory and quality compliance.
• Participate in coaching sessions and skill-enhancement programs to improve team performance and customer satisfaction

Conhecimentos

German (C1)

English (B2)

Descrição da oferta de emprego

Eco Plus Solutions AB, a pan-European healthcare support company, seeks a German-speaking Customer Advisor to serve patients and healthcare partners from a home-based role in Portugal. You will combine empathy with technical troubleshooting to ensure seamless device and service experiences.

This full-time position offers a fixed gross monthly base of EUR 1,100 paid 14 times a year, a daily meal allowance, a complete remote work kit, and ongoing training within an international team.