German Email/Chat Support Agent – Porto (Signing Bonus)

Cross Border Talents; Porto; Presencial; EUR 25 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Meal Allowance

Relocation Assistance

Collaborative Team Environment

Resumo da oferta

A dynamic tech support company in Porto is seeking a German Customer Support representative to assist users via email and chat. This role requires proficiency in German and English, along with strong communication and problem-solving skills. Candidates should have a desire to grow within a collaborative work environment, and EU citizenship or a Portuguese residency card is required. A competitive salary and meal allowance will be provided.

Qualificações

• At least one year of experience in Customer Support or a related role.
• Desire to learn and advance in the field.
• EU citizenship or a Portuguese residency card.

Responsabilidades

• Respond to customer questions through email and chat only.
• Follow step-by-step support protocols to resolve inquiries.
• Maintain strong performance in line with quality expectations.

Conhecimentos

Proficiency in German (C2 level)

Proficiency in English (B2 level)

Strong analytical skills

Leadership abilities

Communication skills

Descrição da oferta de emprego

A dynamic tech support company in Porto is seeking a German Customer Support representative to assist users via email and chat. This role requires proficiency in German and English, along with strong communication and problem-solving skills. Candidates should have a desire to grow within a collaborative work environment, and EU citizenship or a Portuguese residency card is required. A competitive salary and meal allowance will be provided.