German-Speaking Tech Support Specialist (Portugal)

Cross Border Talents; Lisboa; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Relocation support

Comprehensive training

Health insurance

Job summary

A dynamic international company in Portugal is hiring a Technical Customer Service Specialist fluent in German. In this role, you'll assist customers by providing high-quality technical support through various channels. The ideal candidate should possess strong problem-solving skills and excellent communication abilities. The position includes competitive salary, relocation support, and opportunities for professional growth. Join us and make a meaningful impact in a supportive team environment!

Qualifications

• Native or fluent in German.
• Able to troubleshoot and resolve technical issues.
• Experience in technical support or customer service is a plus.

Responsibilities

• Provide technical support to customers via phone, email, and chat.
• Troubleshoot and resolve product or service-related issues efficiently.
• Maintain accurate records of customer interactions.

Skills

Fluent German (C1/C2 level)

Good command of English (B2 or higher)

Strong problem-solving skills

Excellent communication skills

Interpersonal abilities

Job description

A dynamic international company in Portugal is hiring a Technical Customer Service Specialist fluent in German. In this role, you'll assist customers by providing high-quality technical support through various channels. The ideal candidate should possess strong problem-solving skills and excellent communication abilities. The position includes competitive salary, relocation support, and opportunities for professional growth. Join us and make a meaningful impact in a supportive team environment!