German Customer Support in Porto — Chats & Email Expert

Cross Border Talents; Matosinhos; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Salary

Meal Allowance

Relocation Assistance

Collaborative Team

Job summary

A leading international company in Porto is looking for a German Customer Support Specialist to provide assistance through chat and email. Successful candidates will have strong German communication skills and a year of experience in customer support. This role offers a competitive salary, meal allowance, and relocation assistance. Join a collaborative team and advance your career while delivering outstanding customer experiences.

Qualifications

• At least one year of experience in Customer Support or a related role.
• EU citizenship or a Portuguese residency card.
• Desire to learn and advance in the field.

Responsibilities

• Handle customer inquiries through email and chat only.
• Follow established support procedures to troubleshoot effectively.
• Consistently meet quality and performance targets.

Skills

Proficiency in German (C2 level)

Proficiency in English (B2 level)

Strong analytical abilities

Leadership skills

Communication abilities

Job description

A leading international company in Porto is looking for a German Customer Support Specialist to provide assistance through chat and email. Successful candidates will have strong German communication skills and a year of experience in customer support. This role offers a competitive salary, meal allowance, and relocation assistance. Join a collaborative team and advance your career while delivering outstanding customer experiences.