French Technical Support Specialist – Drone & Imaging

Cross Border Talents; Odivelas; Presencial; EUR 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Descripción de la vacante

Cross Border Talents in Lisbon, Portugal, is seeking a customer-focused technical support specialist to assist French-speaking users across channels. You will resolve inquiries, deliver solutions, and ensure an exceptional user experience while collaborating with a multinational team.

The role offers 40 hours per week in a rotating shift pattern. Candidates should be fluent in French with strong English, excellent communication, and solid IT aptitude. Health insurance is provided from day one.

Formación

• Fluent level in French with solid English knowledge.
• Strong communication, problem-solving and emotional management skills.
• Good IT and technical aptitude for diverse software and hardware inquiries.
• Flexible to work on rotational shifts.

Responsabilidades

• Provide multilingual technical support to users via phone, online, and email.
• Deliver professional technical solutions and training.
• Handle customer care and complaints to maintain high satisfaction.
• Collect and analyze user feedback to improve products and services.
• Collaborate with team members to reach departmental goals.

Conocimientos

French language

English language

Communication

Problem solving

Emotional management

IT literacy

Descripción del empleo

Cross Border Talents in Lisbon, Portugal, is seeking a customer-focused technical support specialist to assist French-speaking users across channels. You will resolve inquiries, deliver solutions, and ensure an exceptional user experience while collaborating with a multinational team.

The role offers 40 hours per week in a rotating shift pattern. Candidates should be fluent in French with strong English, excellent communication, and solid IT aptitude. Health insurance is provided from day one.