French Tech Support via Chat & Email – Porto, 2000€ Bonus

Cross Border Talents; Gondomar; Presencial; EUR 20 311 - 24 328; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Meal Allowance

Relocation Assistance

Collaborative Team

Resumo da oferta

A leading support services company in Portugal is seeking a French Customer Support Specialist in Porto, offering a competitive salary and a collaborative team environment. Responsibilities include assisting users through email and chat without phone calls. The ideal candidate is fluent in French and English and possesses strong analytical and communication skills. This role includes meal allowances and relocation assistance.

Qualificações

• At least one year of experience in Customer Support or a related role.
• Relocation assistance will be provided.
• Desire to learn and advance in the field.

Responsabilidades

• Respond to customer questions through email and chat only.
• Follow step-by-step support protocols to resolve inquiries.
• Maintain strong performance in line with quality expectations.
• Participate in ongoing training and feedback sessions.
• Approach interactions with empathy and problem-solving mindset.

Conhecimentos

Proficiency in French (C2 level)

Proficiency in English (B2 level)

Strong analytical abilities

Leadership skills

Communication abilities

Descrição da oferta de emprego

A leading support services company in Portugal is seeking a French Customer Support Specialist in Porto, offering a competitive salary and a collaborative team environment. Responsibilities include assisting users through email and chat without phone calls. The ideal candidate is fluent in French and English and possesses strong analytical and communication skills. This role includes meal allowances and relocation assistance.