French Tech Support via Chat & Email – Porto, 2000€ Bonus

Cross Border Talents; Guimarães; Presencial; EUR 17 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Meal Allowance

Relocation Assistance

Collaborative Team Environment

Resumo da oferta

A dynamic tech support company in Portugal is seeking a French Customer Support professional to provide assistance through email and chat. This role relies on clear communication and problem-solving skills in a supportive environment. The ideal candidate will have C2 French proficiency and B2 English skills, with at least one year of related experience. Competitive salary and relocation assistance are offered.

Qualificações

• At least one year of experience in Customer Support or a related role.
• Desire to learn and advance in the field.

Responsabilidades

• Respond to customer questions and issues through email and chat.
• Follow support protocols to resolve inquiries effectively.
• Maintain strong performance in line with quality expectations and SLA goals.
• Participate in ongoing training, coaching, and feedback sessions.
• Provide empathetic support to ensure a positive user experience.
• Contribute ideas for continuous improvement.

Conhecimentos

Proficiency in French (C2 level)

Proficiency in English (B2 level)

Strong analytical abilities

Leadership skills

Clear communication

Descrição da oferta de emprego

A dynamic tech support company in Portugal is seeking a French Customer Support professional to provide assistance through email and chat. This role relies on clear communication and problem-solving skills in a supportive environment. The ideal candidate will have C2 French proficiency and B2 English skills, with at least one year of related experience. Competitive salary and relocation assistance are offered.