French Customer Support | Chat & Email, €3k Bonus

Cross Border Talents; Maia; Presencial; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Meal Allowance

Collaborative Team

Relocation Assistance

Resumo da oferta

A customer support services company is looking for a French Customer Support Specialist in Porto. The role involves managing customer requests via chat and email, ensuring high-quality responses while following established workflows. Candidates should have C2 proficiency in French, B2 in English, and at least one year of relevant experience. Benefits include competitive salary, meal allowance, and relocation assistance for a smooth transition into the role.

Qualificações

• At least one year of experience in Customer Support or a related role.
• Desire to learn and advance in the field.
• EU citizenship or a Portuguese residency card.

Responsabilidades

• Manage customer requests via chat and email, providing timely and helpful responses.
• Follow established workflows to resolve issues.
• Achieve service targets and quality benchmarks.

Conhecimentos

Proficiency in French (C2 level)

Proficiency in English (B2 level)

Strong analytical abilities

Leadership abilities

Communication abilities

Descrição da oferta de emprego

A customer support services company is looking for a French Customer Support Specialist in Porto. The role involves managing customer requests via chat and email, ensuring high-quality responses while following established workflows. Candidates should have C2 proficiency in French, B2 in English, and at least one year of relevant experience. Benefits include competitive salary, meal allowance, and relocation assistance for a smooth transition into the role.