French-Speaking Customer Experience Specialist — Remote

Cross Border Talents; Lisboa; Remote; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Competitive Salary Package

Health Insurance

Meal Allowance

Relocation Package

Training & Career Growth

Dynamic & Supportive Remote Culture

Job summary

A global leader in customer service is seeking a French-speaking Customer Service Representative to join their fully remote team from Portugal. In this role, you will engage with French-speaking customers, resolve inquiries, and ensure high-quality service. Applicants should be fluent in French and have a good level of English, alongside strong communication skills. The position offers a competitive salary, health insurance, meal allowance, and a supportive remote culture aimed at fostering career growth.

Qualifications

• Native or C2 level of French required.
• B1/B2 level of English is necessary.
• Experience in customer service is a plus.

Responsibilities

• Engage with French-speaking customers via phone, email, and chat.
• Resolve customer inquiries with professionalism and empathy.
• Collaborate with other departments to enhance the customer experience.

Skills

Fluent in French

Proficient in English (B1/B2)

Excellent communication skills

Problem-solving ability

Attention to detail

Job description

A global leader in customer service is seeking a French-speaking Customer Service Representative to join their fully remote team from Portugal. In this role, you will engage with French-speaking customers, resolve inquiries, and ensure high-quality service. Applicants should be fluent in French and have a good level of English, alongside strong communication skills. The position offers a competitive salary, health insurance, meal allowance, and a supportive remote culture aimed at fostering career growth.