French-Speaking Tech Support Specialist — Remote (Portugal)

Hiring İnternational; Lisboa; Remote; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Private health insurance

Meal allowance

Fully remote from Portugal

Job summary

Hiring İnternational is seeking a French-speaking Technical Customer Service Representative to support customers fully remotely from Portugal. You will handle technical inquiries, perform basic SQL checks, and collaborate with internal teams to ensure fast, accurate resolutions.

The role emphasizes remote work, English proficiency at level B1–B2, and a customer-focused mindset, with one Porto office visit every few months as needed. Competitive salary and benefits are offered.

Qualifications

• Fluent or native French required (C1–C2).
• English level at least B1–B2.
• Basic SQL knowledge for data checks and troubleshooting.

Responsibilities

• Provide technical customer support via phone, email and chat for French-speaking customers.
• Handle technical and data-related inquiries and perform basic SQL checks.
• Investigate issues, explain clearly, and drive fast resolutions.
• Collaborate with technical/other teams to improve service quality.
• Document cases accurately and meet quality and KPIs.

Skills

French fluency

English proficiency

Problem-solving

Attention to detail

Tools

SQL basics

Job description

Hiring İnternational is seeking a French-speaking Technical Customer Service Representative to support customers fully remotely from Portugal. You will handle technical inquiries, perform basic SQL checks, and collaborate with internal teams to ensure fast, accurate resolutions.

The role emphasizes remote work, English proficiency at level B1–B2, and a customer-focused mindset, with one Porto office visit every few months as needed. Competitive salary and benefits are offered.