French-Speaking Tech Support Specialist | MySQL Expert

RDN Cons; Braga; Hybrid; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Health insurance from day one

Meal allowance

Accommodation during training

Paid training

Job summary

RDN Cons in Portugal is seeking motivated French-speaking candidates for a technical support role. No prior experience required, but solid MySQL knowledge is essential.

You will assist French-speaking customers and English-speaking developers, primarily from home after initial Porto office-based training, with accommodation support during training. Fluent French and English are required, plus strong analytical and problem-solving skills.

Qualifications

• Strong MySQL knowledge is essential.
• Fluent English (minimum B2).
• Native or fluent French, both written and spoken.

Responsibilities

• Provide technical support in French to customers and English to developers via chat and voice channels.
• Troubleshoot and resolve product-related issues using MySQL.
• Investigate customer inquiries and identify effective solutions.
• Collaborate with team members and escalate complex issues to the development team when necessary.

Skills

MySQL

Analytical skills

Problem-solving

English proficiency

Education

High school diploma

Tools

Postman

Job description

RDN Cons in Portugal is seeking motivated French-speaking candidates for a technical support role. No prior experience required, but solid MySQL knowledge is essential.

You will assist French-speaking customers and English-speaking developers, primarily from home after initial Porto office-based training, with accommodation support during training. Fluent French and English are required, plus strong analytical and problem-solving skills.