French Technical Support - Porto Relocation Covered

CloserHire; Porto; Hybrid; EUR 10,000 - 13,000; Full time

Benefits offered by this job

Health insurance from day one

Meal allowance

Paid training

Job summary

CloserHire partners with a leading Outsourcing/BPO consultancy to onboard a Technical Support Representative in Porto, Portugal. You will provide French customer support and English for developers, troubleshooting issues with MySQL, and collaborating with teammates to resolve complex problems.

No prior work experience is required, but strong MySQL knowledge and willingness to relocate are essential. Training in Porto precedes full on-site work, with a meal allowance, health insurance, and a

Qualifications

• Fluent in French both verbal and written.
• English proficiency at least B2.
• Solid knowledge of MySQL.

Responsibilities

• Provide technical support in French for customers and English for developers via chat and voice.
• Troubleshoot and resolve product issues using MySQL.
• Collaborate with team members and escalate complex issues to the development team.
• Act as a bridge between customers and developers with clear communication.

Skills

French (native)

English (B2+)

Customer support

Education

High school degree

Tools

MySQL

Postman

Job description

CloserHire partners with a leading Outsourcing/BPO consultancy to onboard a Technical Support Representative in Porto, Portugal. You will provide French customer support and English for developers, troubleshooting issues with MySQL, and collaborating with teammates to resolve complex problems.

No prior work experience is required, but strong MySQL knowledge and willingness to relocate are essential. Training in Porto precedes full on-site work, with a meal allowance, health insurance, and a