French-Speaking Customer Support Specialist – Lisbon Onsite

RDN Cons; Braga; Presencial; EUR 12 000 - 17 000; Tempo integral

Resumo da oferta

RDN Cons is seeking a French-speaking Customer Support professional to join our on-site team in Lisbon, Portugal. The role focuses on assisting French-speaking customers via phone, email, and chat, delivering accurate information and a high-quality service experience.

Ideal candidates have fluent French (C1/C2), good English, strong communication skills, and a customer-oriented mindset. Entry-level applicants are welcome and full-time employment is offered.

Qualificações

• Fluent French required (C1/C2).
• Good command of English.
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused attitude.
• Comfortable using computers and digital tools.
• Ability to learn new systems quickly.
• Previous customer service experience is advantageous.
• Entry-level candidates welcome.

Responsabilidades

• Support French-speaking customers via phone, email and/or chat.
• Respond to customer questions and provide accurate information.
• Assist customers with account, service and product-related enquiries.
• Resolve issues professionally and efficiently.
• Record and manage customer interactions using internal systems.
• Deliver a positive and professional customer experience.
• Collaborate with colleagues when additional support is required.

Conhecimentos

Fluent French

English proficiency

Communication skills

Customer-focused

Tech-savvy

Learning quickly

Customer service experience

Entry-level welcome

Descrição da oferta de emprego

RDN Cons is seeking a French-speaking Customer Support professional to join our on-site team in Lisbon, Portugal. The role focuses on assisting French-speaking customers via phone, email, and chat, delivering accurate information and a high-quality service experience.

Ideal candidates have fluent French (C1/C2), good English, strong communication skills, and a customer-oriented mindset. Entry-level applicants are welcome and full-time employment is offered.