French-Speaking Support Specialist – Porto

100Hires, Inc.; Aveiro; Presencial; EUR 10 000 - 15 000; Tempo integral

Resumo da oferta

100Hires, Inc. in Porto is seeking a French-speaking customer support specialist to join an international team. You will assist French-speaking customers by phone, email and chat, answer questions, and resolve issues with a positive, professional attitude.

Prior customer service experience is an advantage, and entry-level candidates are welcome. Fluent French (C1/C2) and good English are essential. This full-time role requires availability to work onsite in Porto, offers initial training and

Qualificações

• Fluent French (C1/C2) required.
• Good command of English.
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused attitude.
• Comfortable using computers and digital tools.
• Ability to learn new systems quickly.
• Previous customer service experience is an advantage.
• Motivated entry-level candidates are welcome.
• Availability to work onsite in Porto.

Responsabilidades

• Support French-speaking customers via phone, email and/or chat.
• Respond to customer questions and provide accurate information.
• Assist customers with account, service and product-related inquiries.
• Resolve issues professionally and efficiently.
• Record and manage customer interactions using internal systems.
• Deliver a positive and professional customer experience.
• Collaborate with colleagues when additional support is required.

Conhecimentos

Fluent French

English

Communication skills

Customer-focused

Digital tools

Learn new systems

Customer service experience

Entry-level friendly

Descrição da oferta de emprego

100Hires, Inc. in Porto is seeking a French-speaking customer support specialist to join an international team. You will assist French-speaking customers by phone, email and chat, answer questions, and resolve issues with a positive, professional attitude.

Prior customer service experience is an advantage, and entry-level candidates are welcome. Fluent French (C1/C2) and good English are essential. This full-time role requires availability to work onsite in Porto, offers initial training and