French-Speaking Customer Support – Braga (Onsite)

100Hires, Inc.; Lisboa; Presencial; EUR 22 000 - 29 000; Tempo integral

Resumo da oferta

100Hires, Inc. in Braga is seeking French-speaking customer support professionals to join our international team. The role welcomes both experienced candidates and newcomers eager to develop a career in an international environment.

You will support French-speaking customers via phone, email and chat, respond to questions, resolve issues, and document interactions using internal systems. The position offers full-time employment in a multicultural setting with ongoing training.

Qualificações

• Fluent French (C1/C2) required.
• Good command of English.
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused attitude.
• Comfortable using computers and digital tools.
• Availability to work onsite in Braga.

Responsabilidades

• Support French-speaking customers via phone, email and/or chat.
• Respond to customer questions and provide accurate information.
• Assist customers with account, service and product-related enquiries.
• Resolve issues professionally and efficiently.
• Record and manage customer interactions using internal systems.
• Deliver a positive and professional customer experience.
• Collaborate with colleagues when additional support is required.

Conhecimentos

Fluent French (C1/C2)

Good command of English

Strong communication

Customer-oriented mindset

Descrição da oferta de emprego

100Hires, Inc. in Braga is seeking French-speaking customer support professionals to join our international team. The role welcomes both experienced candidates and newcomers eager to develop a career in an international environment.

You will support French-speaking customers via phone, email and chat, respond to questions, resolve issues, and document interactions using internal systems. The position offers full-time employment in a multicultural setting with ongoing training.