French-Speaking Customer Support – Braga (Onsite)

100Hires, Inc.; Coimbra; Presencial; EUR 9000 - 14 000; Tempo integral

Resumo da oferta

100Hires, Inc. seeks a French-speaking customer support professional to join our international team in Braga, Portugal. You will assist French-speaking customers by phone, email and chat, provide accurate information, and ensure a friendly, efficient experience.

The ideal candidate is fluent in French with good English, strong communication, and a customer-oriented mindset. This onsite role in Braga includes full training and ongoing support.

Qualificações

• Fluent French (C1/C2) required.
• Good command of English.
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused attitude.
• Willingness to learn new systems quickly.
• Previous customer service experience is an advantage.
• Motivated entry-level candidates are welcome.

Responsabilidades

• Support French-speaking customers via phone, email and chat.
• Respond to customer questions and provide accurate information.
• Assist customers with account, service and product enquiries.
• Resolve issues professionally and efficiently.
• Record and manage customer interactions in internal systems.
• Deliver a positive, professional customer experience.
• Collaborate with colleagues when additional support is required.

Conhecimentos

French

English

Communication

Customer focus

Systems learning

Descrição da oferta de emprego

100Hires, Inc. seeks a French-speaking customer support professional to join our international team in Braga, Portugal. You will assist French-speaking customers by phone, email and chat, provide accurate information, and ensure a friendly, efficient experience.

The ideal candidate is fluent in French with good English, strong communication, and a customer-oriented mindset. This onsite role in Braga includes full training and ongoing support.