French-Speaking Customer Support | Braga, Portugal at RDN Cons

RDN Cons; Coimbra; Presencial; EUR 15 000 - 19 000; Tempo integral

Resumo da oferta

RDN Cons is seeking a motivated French-speaking customer support professional to join our international team in Braga. The role focuses on assisting French-speaking customers through phone, email, and chat, addressing inquiries, and delivering accurate information with a positive attitude.

Ideal candidates have fluent French and strong English, excellent communication skills, and a customer-oriented mindset.

Qualificações

• Fluent French (C1/C2) required.
• Good command of English.
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused attitude.
• Comfortable using computers and digital tools.
• Ability to learn new systems quickly.

Responsabilidades

• Support French-speaking customers via phone, email and/or chat.
• Respond to customer questions and provide accurate information.
• Assist customers with account, service and product-related enquiries.
• Resolve issues professionally and efficiently.
• Record and manage customer interactions using internal systems.
• Deliver a positive and professional customer experience.
• Collaborate with colleagues when additional support is required.

Conhecimentos

French (C1/C2)

English

Communication

Customer service

Descrição da oferta de emprego

This Full time on site position offers great opportunities for career growth. Are you a French speaker based in or around Braga and looking for a new customer support opportunity? We are looking for French-speaking professionals to join an international Customer Support team in Braga. The role is suitable for candidates with previous customer-facing experience as well as motivated candidates looking to develop their career in an international environment.

Your Role

• Support French-speaking customers via phone, email and/or chat
• Respond to customer questions and provide accurate information
• Assist customers with account, service and product-related enquiries
• Resolve issues professionally and efficiently
• Record and manage customer interactions using internal systems
• Deliver a positive and professional customer experience
• Collaborate with colleagues when additional support is required

Your Profile

• Fluent French (C1/C2)
• Good command of English
• Strong communication and interpersonal skills
• Customer-oriented and solution-focused attitude
• Comfortable using computers and digital tools
• Ability to learn new systems quickly
• Previous customer service experience is an advantage
• Motivated entry-level candidates are also welcome
• Availability to work onsite in Braga

What You Can Expect

• Full-time employment
• International and multicultural working environment
• Initial training and ongoing support
• Career development opportunities

If you speak French and are looking for an international Customer Support opportunity in Braga, we'd be happy to hear from you.