French-Speaking Customer Support | Braga, Portugal

RDN CONS; Braga; Presencial; EUR 15 000 - 21 000; Tempo integral

Resumo da oferta

RDN CONS is seeking a French-speaking customer support associate based in Braga to assist clients by phone, email or chat. You will respond to inquiries, help with account and service questions, and ensure accurate information is provided while maintaining a positive customer experience.

The role welcomes motivated, entry-level candidates and offers initial training, ongoing support, and career development within an international environment. Onsite work in Braga is required.

Qualificações

• Fluent French (C1/C2) required.
• Good command of English.
• Strong communication and interpersonal skills.
• Customer-focused and solution-oriented attitude.
• Comfortable using computers and digital tools.
• Ability to learn new systems quickly.

Responsabilidades

• Support French-speaking customers via phone, email and/or chat.
• Respond to customer questions and provide accurate information.
• Assist customers with account, service and product-related enquiries.
• Resolve issues professionally and efficiently.
• Record and manage customer interactions using internal systems.
• Deliver a positive and professional customer experience.
• Collaborate with colleagues when additional support is required.

Conhecimentos

Fluent French

English proficiency

Communication skills

Customer focus

Tech-savvy

Willing to learn

Descrição da oferta de emprego

Are you a French speaker based in or around Braga and looking for a new customer support opportunity?

Your Role

• Support French-speaking customers via phone, email and/or chat
• Respond to customer questions and provide accurate information
• Assist customers with account, service and product-related enquiries
• Resolve issues professionally and efficiently
• Record and manage customer interactions using internal systems
• Deliver a positive and professional customer experience
• Collaborate with colleagues when additional support is required

Your Profile

• Fluent French (C1/C2)
• Good command of English
• Strong communication and interpersonal skills
• Customer-oriented and solution-focused attitude
• Comfortable using computers and digital tools
• Ability to learn new systems quickly
• Previous customer service experience is an advantage
• Motivated entry-level candidates are also welcome
• Availability to work onsite in Braga

What You Can Expect

• Full-time employment
• International and multicultural working environment
• Initial training and ongoing support
• Career development opportunities

If you speak French and are looking for an international Customer Support opportunity in Braga, we'd be happy to hear from you.