French-Speaking Customer Support | Braga, Portugal at RDN Cons

RDN Cons; Lisboa; Presencial; EUR 15 000 - 21 000; Tempo integral

Resumo da oferta

RDN Cons in Braga, Portugal, is seeking a motivated French-speaking Customer Support specialist for a full-time on-site role. You will assist French-speaking customers via phone, email, and chat, answer questions, and help with account and product inquiries.

We welcome candidates with strong communication skills, basic English, quick system learning, and a service-oriented mindset. Entry-level applicants are encouraged to apply as training and ongoing support are provided in a multicultural

Qualificações

• Fluent French (C1/C2) required, strong English basics helpful.
• Excellent communication and interpersonal skills.
• Customer-focused attitude and problem-solving mindset.

Responsabilidades

• Support French-speaking customers by phone, email and chat.
• Respond to inquiries and provide accurate information.
• Assist with account, service and product-related questions.
• Record interactions in internal systems and maintain quality service.
• Deliver a positive customer experience and collaborate with team.

Conhecimentos

French language (C1/C2)

English basics

Communication skills

Customer-oriented

Interpersonal skills

Tech-savvy

Descrição da oferta de emprego

Full time on site position offers great opportunities for career growth. Are you a French speaker based in or around Braga and looking for a new customer support opportunity? We are looking for French-speaking professionals to join an international Customer Support team in Braga. The role is suitable for candidates with previous customer-facing experience as well as motivated candidates looking to develop their career in an international environment.

Your Role

• Support French-speaking customers via phone, email and/or chat
• Respond to customer questions and provide accurate information
• Assist customers with account, service and product-related enquiries
• Resolve issues professionally and efficiently
• Record and manage customer interactions using internal systems
• Deliver a positive and professional customer experience
• Collaborate with colleagues when additional support is required

Your Profile

• Fluent French (C1/C2)
• Good command of English
• Strong communication and interpersonal skills
• Customer-oriented and solution-focused attitude
• Comfortable using computers and digital tools
• Ability to learn new systems quickly
• Previous customer service experience is an advantage
• Motivated entry-level candidates are also welcome
• Availability to work onsite in Braga

What You Can Expect

• Full-time employment
• International and multicultural working environment
• Initial training and ongoing support
• Career development opportunities

If you speak French and are looking for an international Customer Support opportunity in Braga, we'd be happy to hear from you.