French-Speaking Customer Support Specialist - On-site Braga

FH Collective Academy; Braga; On-site; EUR 9,444 - 11,312; Full time

Benefits offered by this job

Base salary of €930 gross x14 salaries

Monthly bonus of €85 – €155 gross x12

Job summary

A leading customer service provider in Braga, Portugal, is seeking a Customer Service Specialist fluent in French. In this on-site role, you will support French-speaking clients, ensuring their inquiries are resolved efficiently. The position offers a gross base salary of €930 with potential monthly bonuses. Candidates should possess strong communication skills and a customer-oriented mindset, and must be based in Portugal. Flexible scheduling options are available, creating an adaptable work environment.

Qualifications

• Fluent French speaker with excellent communication skills.
• Able to engage with customers effectively.
• Previous customer service experience preferred.

Responsibilities

• Support French-speaking customers via phone, email, or chat.
• Resolve inquiries efficiently and professionally.
• Ensure high levels of customer satisfaction.
• Maintain accurate internal records.

Skills

Native / C2 French (accent-free is mandatory)

Good English level

Strong communication skills

Customer-oriented mindset

Previous experience

Job description

A leading customer service provider in Braga, Portugal, is seeking a Customer Service Specialist fluent in French. In this on-site role, you will support French-speaking clients, ensuring their inquiries are resolved efficiently. The position offers a gross base salary of €930 with potential monthly bonuses. Candidates should possess strong communication skills and a customer-oriented mindset, and must be based in Portugal. Flexible scheduling options are available, creating an adaptable work environment.