French-Speaking Customer Service Representative

Hiring İnternational; Vila Nova de Gaia; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary package

Attractive performance-based bonuses

Meal allowance

Comprehensive training and continuous?

International working environment

Career development opportunities

Job summary

Hiring International is seeking a French-speaking Customer Service Representative in Porto, Portugal, on-site. You will assist French-speaking customers, provide professional support, and handle inquiries via phone, email, and chat.

The role offers comprehensive training, an international environment, and opportunities for career development. A strong command of French (C1/C2) and good English are required, with a customer-oriented mindset and teamwork ability.

Qualifications

• Fluent French (C1/C2).
• Good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• Previous customer service experience is an advantage.

Responsibilities

• Assist French-speaking customers and handle their inquiries.
• Provide professional support and effective solutions.
• Manage customer requests via phone, email and/or chat.
• Ensure a high level of customer satisfaction.
• Follow company procedures and meet service quality targets.

Skills

French language

English language

Communication skills

Customer service mindset

Job description

French-Speaking Customer Service Representative

Location: Porto, Portugal
Start Date: ASAP

• All French accents are welcome! Candidates from all French-speaking backgrounds are encouraged to apply.
• Residence permit applicants are also accepted! Candidates who have already submitted their residence permit application can be considered.

Are you fluent in French and passionate about customer service? Join an international team in Porto and develop your career in a multicultural environment!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Comprehensive training and continuous support
• International working environment
• Career development opportunities

Your Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Requirements

• Fluent French (C1/C2 level)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage
• Ability to work in a team and adapt to a dynamic environment

Location

Porto, Portugal | On-site