French-Speaking Customer Service Representative

Hiring İnternational; Paredes; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Meal allowance

Training

International environment

Career development

Job summary

Hiring İnternational in Porto, Portugal is seeking a French-speaking Customer Service Representative to join our international team. You will assist French-speaking customers across phone, email and chat, providing professional support and effective solutions while upholding service quality.

Fluent French (C1/C2) and good English are required. This on-site role offers a competitive salary package, bonuses based on performance, meal allowance, comprehensive training, and strong career development

Qualifications

• Fluent French (C1/C2) required.
• Good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.

Responsibilities

• Assist French-speaking customers and handle inquiries.
• Provide professional support and effective solutions.
• Manage customer requests via phone, email and/or chat.
• Ensure a high level of customer satisfaction.
• Follow company procedures and meet service quality targets.

Skills

French language

English language

Job description

French-Speaking Customer Service Representative

Location: Porto, Portugal
Start Date: ASAP

• All French accents are welcome! Candidates from all French-speaking backgrounds are encouraged to apply.
• Residence permit applicants are also accepted! Candidates who have already submitted their residence permit application can be considered.

Are you fluent in French and passionate about customer service? Join an international team in Porto and develop your career in a multicultural environment!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Comprehensive training and continuous support
• International working environment
• Career development opportunities

Your Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Requirements

• Fluent French (C1/C2 level)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage
• Ability to work in a team and adapt to a dynamic environment

Location

Porto, Portugal | On-site