French-Speaking Customer Service Representative

Hiring İnternational; Vila do Conde; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based bonuses

Meal allowance

Comprehensive training and continuous

International working environment

Career development opportunities

Job summary

Hiring İnternational in Porto, Portugal is seeking a French-speaking Customer Service Representative to join a multicultural international team. You will assist French-speaking customers via phone, email and chat, deliver professional support and solutions, and contribute to high customer satisfaction.

The role requires fluent French (C1/C2), good English, strong communication and problem-solving skills, and a team player mindset.

Qualifications

• Fluent French (C1/C2) required.
• Good command of English.
• Strong communication and problem-solving abilities.
• Customer-oriented mindset.
• Previous customer service experience is advantageous.
• Ability to work in a team in a dynamic environment.

Responsibilities

• Assist French-speaking customers via phone, email and chat.
• Provide professional support and effective solutions.
• Handle customer requests and follow up to ensure satisfaction.
• Adhere to company procedures and meet service quality targets.

Skills

French fluency

English proficiency

Communication skills

Problem solving

Customer orientation

Team collaboration

Customer service exp

Job description

French-Speaking Customer Service Representative

Location: Porto, Portugal
Start Date: ASAP

• All French accents are welcome! Candidates from all French-speaking backgrounds are encouraged to apply.
• Residence permit applicants are also accepted! Candidates who have already submitted their residence permit application can be considered.

Are you fluent in French and passionate about customer service? Join an international team in Porto and develop your career in a multicultural environment!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Comprehensive training and continuous support
• International working environment
• Career development opportunities

Your Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Requirements

• Fluent French (C1/C2 level)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage
• Ability to work in a team and adapt to a dynamic environment

Location

Porto, Portugal | On-site