French-Speaking Customer Service Representative

Hiring İnternational; Trindade; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary package

Attractive performance-based bonuses

Meal allowance

Comprehensive training and continuous

International working environment

Career development opportunities

Job summary

Hiring İnternational in Porto, Portugal, is seeking a French-speaking Customer Service Representative to join an international team and support French-speaking customers.

You will handle inquiries by phone, email or chat, provide professional assistance, and strive for high customer satisfaction while following company procedures.

Qualifications

• Fluent French (C1/C2 level).
• Good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• Previous customer service experience is an advantage.
• Ability to work in a team and adapt to a dynamic environment.

Responsibilities

• Assist French-speaking customers and handle their inquiries.
• Provide professional support and effective solutions.
• Manage customer requests via phone, email and/or chat.
• Ensure a high level of customer satisfaction.
• Follow company procedures and meet service quality targets.

Skills

French (C1/C2)

English

Communication skills

Problem solving

Customer-oriented

Team player

Job description

French-Speaking Customer Service Representative

Location: Porto, Portugal
Start Date: ASAP

• All French accents are welcome! Candidates from all French-speaking backgrounds are encouraged to apply.
• Residence permit applicants are also accepted! Candidates who have already submitted their residence permit application can be considered.

Are you fluent in French and passionate about customer service? Join an international team in Porto and develop your career in a multicultural environment!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Comprehensive training and continuous support
• International working environment
• Career development opportunities

Your Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Requirements

• Fluent French (C1/C2 level)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage
• Ability to work in a team and adapt to a dynamic environment

Location

Porto, Portugal | On-site