French-Speaking Customer Service Representative

Hiring İnternational; Maia; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary package

Meal allowance

Comprehensive training

International working environment

Career development opportunities

Performance-based bonuses

Job summary

Hiring İnternational in Porto, Portugal is seeking a French-speaking Customer Service Representative to join an on-site, multicultural team. You will assist French-speaking customers, provide professional support and solutions, and manage requests via phone, email or chat to ensure high customer satisfaction.

The role offers a competitive salary package, meal allowance, comprehensive training, and strong opportunities for career development within an international environment.

Qualifications

• Fluent French (C1/C2) is required.
• Good command of English.
• Strong communication and problem-solving skills.

Responsibilities

• Assist French-speaking customers and handle inquiries.
• Provide professional support and effective solutions.
• Manage customer requests via phone, email and/or chat.
• Ensure a high level of customer satisfaction.
• Follow company procedures and meet service quality targets.

Skills

Fluent French (C1/C2)

Good English

Strong communication

Job description

French-Speaking Customer Service Representative

Location: Porto, Portugal
Start Date: ASAP

• All French accents are welcome! Candidates from all French-speaking backgrounds are encouraged to apply.
• Residence permit applicants are also accepted! Candidates who have already submitted their residence permit application can be considered.

Are you fluent in French and passionate about customer service? Join an international team in Porto and develop your career in a multicultural environment!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Comprehensive training and continuous support
• International working environment
• Career development opportunities

Your Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Requirements

• Fluent French (C1/C2 level)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage
• Ability to work in a team and adapt to a dynamic environment

Location

Porto, Portugal | On-site