French-Speaking Customer Service Representative

Hiring İnternational; Porto; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Meal allowance

Training provided

International environment

Career development

Job summary

Hiring İnternational is seeking a French-speaking Customer Service Representative in Porto, Portugal. The role is on-site to support French-speaking customers and deliver professional assistance across phone, email and chat channels.

A strong English command, teamwork ability and a dynamic environment are required. Candidates from all French-speaking backgrounds are welcome, with ASAP start and residence permit applicants accepted.

Qualifications

• French language at C1/C2 level
• Proficiency in English
• Strong communication and problem-solving skills
• Customer-oriented mindset

Responsibilities

• Assist French-speaking customers and handle inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and chat
• Ensure high level of customer satisfaction
• Follow procedures and meet service quality targets

Job description

French-Speaking Customer Service Representative

Location: Porto, Portugal
Start Date: ASAP

• All French accents are welcome! Candidates from all French-speaking backgrounds are encouraged to apply.
• Residence permit applicants are also accepted! Candidates who have already submitted their residence permit application can be considered.

Are you fluent in French and passionate about customer service? Join an international team in Porto and develop your career in a multicultural environment!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Comprehensive training and continuous support
• International working environment
• Career development opportunities

Your Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Requirements

• Fluent French (C1/C2 level)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage
• Ability to work in a team and adapt to a dynamic environment

Location

Porto, Portugal | On-site