French-Speaking Customer Service Representative

Hiring İnternational; Santo Tirso; In loco; EUR 12.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Performance bonuses

Meal allowance

Training and support

International environment

Career development

Descrizione del lavoro

Hiring İnternational in Porto, Portugal is seeking a French-speaking Customer Service Representative to join an international team on-site. You will assist French-speaking customers, provide professional support, and manage requests via phone, email or chat to ensure high customer satisfaction.

Fluency in French (C1/C2) and good English are required, along with strong communication and teamwork abilities in a dynamic environment.

Competenze

• Fluent French (C1/C2) required.
• Good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• Ability to work in a team in a dynamic environment.
• Previous customer service experience is an advantage.

Mansioni

• Assist French-speaking customers and handle their inquiries.
• Provide professional support and effective solutions.
• Manage customer requests via phone, email and/or chat.
• Ensure a high level of customer satisfaction.
• Follow company procedures and meet service quality targets.

Conoscenze

Fluent French

English proficiency

Communication skills

Teamwork

Adaptability

Descrizione del lavoro

French-Speaking Customer Service Representative

Location: Porto, Portugal
Start Date: ASAP

• All French accents are welcome! Candidates from all French-speaking backgrounds are encouraged to apply.
• Residence permit applicants are also accepted! Candidates who have already submitted their residence permit application can be considered.

Are you fluent in French and passionate about customer service? Join an international team in Porto and develop your career in a multicultural environment!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Comprehensive training and continuous support
• International working environment
• Career development opportunities

Your Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Requirements

• Fluent French (C1/C2 level)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage
• Ability to work in a team and adapt to a dynamic environment

Location

Porto, Portugal | On-site