French-Speaking Customer Service Representative

Hiring İnternational; Póvoa de Varzim; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Meal allowance

Job summary

Hiring İnternational in Porto, Portugal is seeking a French-speaking Customer Service Representative to join our on-site team. You will assist French-speaking customers and deliver clear, helpful support.

You should have fluent French at C1/C2, good English, and strong communication skills. The role offers comprehensive training, a competitive package, meal allowance, and opportunities for career development in a multicultural environment.

Qualifications

• Fluent French (C1/C2 level).
• Good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• Previous customer service experience is an advantage.
• Ability to work in a team and adapt to a dynamic environment.

Responsibilities

• Assist French-speaking customers and handle their inquiries.
• Provide professional support and effective solutions.
• Manage customer requests via phone, email and/or chat.
• Ensure a high level of customer satisfaction.
• Follow company procedures and meet service quality targets.

Skills

French language proficiency

English language proficiency

Communication skills

Problem solving

Team player

Job description

French-Speaking Customer Service Representative

Location: Porto, Portugal
Start Date: ASAP

• All French accents are welcome! Candidates from all French-speaking backgrounds are encouraged to apply.
• Residence permit applicants are also accepted! Candidates who have already submitted their residence permit application can be considered.

Are you fluent in French and passionate about customer service? Join an international team in Porto and develop your career in a multicultural environment!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Comprehensive training and continuous support
• International working environment
• Career development opportunities

Your Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Requirements

• Fluent French (C1/C2 level)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage
• Ability to work in a team and adapt to a dynamic environment

Location

Porto, Portugal | On-site