French-Speaking Customer Service Representative

Hiring İnternational; Matosinhos; In loco; EUR 25.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Bonuses

Meal allowance

Training & support

International environment

Career development

Descrizione del lavoro

Hiring İnternational in Porto, Portugal is seeking a French-speaking Customer Service Representative to join its on-site team. You will support French-speaking customers via phone, email, or chat and deliver professional service in a dynamic, multicultural environment.

Strong communication and problem-solving skills, plus fluency in French (C1/C2) and good English, are essential. Prior CS experience is a plus, and a collaborative, team-oriented mindset is valued.

Competenze

• Fluent French at C1/C2 level.
• Good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• Previous customer service experience is an advantage.
• Ability to work in a team and adapt to a dynamic environment.

Mansioni

• Assist French-speaking customers and handle their inquiries.
• Provide professional support and effective solutions.
• Manage customer requests via phone, email and/or chat.
• Ensure a high level of customer satisfaction.
• Follow company procedures and meet service quality targets.

Conoscenze

French language (C1/C2)

English language

Communication skills

Problem-solving

Customer-oriented

Teamwork / adaptability

Descrizione del lavoro

French-Speaking Customer Service Representative

Location: Porto, Portugal
Start Date: ASAP

• All French accents are welcome! Candidates from all French-speaking backgrounds are encouraged to apply.
• Residence permit applicants are also accepted! Candidates who have already submitted their residence permit application can be considered.

Are you fluent in French and passionate about customer service? Join an international team in Porto and develop your career in a multicultural environment!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Comprehensive training and continuous support
• International working environment
• Career development opportunities

Your Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Requirements

• Fluent French (C1/C2 level)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage
• Ability to work in a team and adapt to a dynamic environment

Location

Porto, Portugal | On-site