French-Speaking Customer Service Representative

Hiring İnternational; Penafiel; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Meal allowance

Bonuses

Training and support

International team

Job summary

Hiring İnternational in Porto, Portugal is seeking a French-speaking Customer Service Representative to assist French-speaking customers via phone, email and chat, ensuring high satisfaction. You will join an international team, receive training, and benefit from bonuses and meal allowance as part of a competitive package.

On-site role with opportunities for growth. You will be part of an international team, delivering exceptional support with a focus on customer satisfaction and teamwork, while

Qualifications

• Fluent French (C1/C2) is required.
• Good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented mindset and teamwork ability.

Responsibilities

• Assist French-speaking customers and handle inquiries.
• Provide professional support and effective solutions.
• Manage customer requests via phone, email and chat.
• Ensure a high level of customer satisfaction and meet service targets.

Skills

Fluent French

English proficiency

Communication

Customer service

Team player

Job description

French-Speaking Customer Service Representative

Location: Porto, Portugal
Start Date: ASAP

• All French accents are welcome! Candidates from all French-speaking backgrounds are encouraged to apply.
• Residence permit applicants are also accepted! Candidates who have already submitted their residence permit application can be considered.

Are you fluent in French and passionate about customer service? Join an international team in Porto and develop your career in a multicultural environment!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Comprehensive training and continuous support
• International working environment
• Career development opportunities

Your Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Requirements

• Fluent French (C1/C2 level)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage
• Ability to work in a team and adapt to a dynamic environment

Location

Porto, Portugal | On-site