French-Speaking Customer Service Representative

Hiring İnternational; Gondomar; In loco; EUR 17.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Performance bonuses

Meal allowance

Training and support

International environment

Career development

Descrizione del lavoro

Hiring International in Porto, Portugal is seeking a French-speaking Customer Service Representative to join our on-site team. You will assist French-speaking customers, provide professional support, and manage inquiries via phone, email, and chat.

The role requires fluent French (C1/C2) and good English, with opportunities for growth in a multicultural environment. Competitive salary, bonuses, meal allowance, and training are offered.

Competenze

• Fluent French (C1/C2) required.
• Good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• Previous customer service experience is an advantage.
• Team player with ability to adapt to a dynamic environment.

Mansioni

• Assist French-speaking customers and handle inquiries.
• Provide professional support and effective solutions.
• Manage requests via phone, email and chat.
• Ensure high level of customer satisfaction.
• Follow company procedures and meet service quality targets.

Conoscenze

Fluent French

English proficiency

Communication

Problem solving

Team player

Descrizione del lavoro

French-Speaking Customer Service Representative

Location: Porto, Portugal
Start Date: ASAP

• All French accents are welcome! Candidates from all French-speaking backgrounds are encouraged to apply.
• Residence permit applicants are also accepted! Candidates who have already submitted their residence permit application can be considered.

Are you fluent in French and passionate about customer service? Join an international team in Porto and develop your career in a multicultural environment!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Comprehensive training and continuous support
• International working environment
• Career development opportunities

Your Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Requirements

• Fluent French (C1/C2 level)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage
• Ability to work in a team and adapt to a dynamic environment

Location

Porto, Portugal | On-site