French-Speaking Customer Service Representative

Hiring İnternational; Valongo; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Salary package

Bonuses

Meal allowance

Training and support

International environment

Career development

Job summary

Hiring International in Porto, Portugal seeks a French-speaking Customer Service Representative to support inquiries from French-speaking customers. The role is on-site, with a focus on delivering professional support and high satisfaction levels.

Applicants should be fluent in French (C1/C2) and proficient in English, with strong communication and problem-solving abilities. Experience in customer service is a plus, and a dynamic team environment awaits.

Qualifications

• Fluent French (C1/C2)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Teamwork and adaptability

Responsibilities

• Assist French-speaking customers and handle inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and chat
• Ensure a high level of customer satisfaction
• Follow procedures and meet service quality targets

Skills

French language

English

Communication

Problem solving

Customer orientation

Teamwork

Previous cs experience

Job description

French-Speaking Customer Service Representative

Location: Porto, Portugal
Start Date: ASAP

• All French accents are welcome! Candidates from all French-speaking backgrounds are encouraged to apply.
• Residence permit applicants are also accepted! Candidates who have already submitted their residence permit application can be considered.

Are you fluent in French and passionate about customer service? Join an international team in Porto and develop your career in a multicultural environment!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Comprehensive training and continuous support
• International working environment
• Career development opportunities

Your Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Requirements

• Fluent French (C1/C2 level)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage
• Ability to work in a team and adapt to a dynamic environment

Location

Porto, Portugal | On-site